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If you are an NZXT customer that was sold a product and/or service under their:
Frames Per Second Guarantee
it is highly recommended that you submit a claim as NZXT fails to be compliant with their own terms.
“If they don’t honor it, they’d be violating their own terms which could potentially result in a strong civil action.”
- Steve from Gamers Nexus
Here’s a short list of NZXT’s scummy and potentially illegal behavior:
- overcharging customers
- swapping parts to the detriment of their customers
- silently price jacking during an existing rental without informing the customer beforehand
- preventing customers from cancelling subscriptions by redirecting customers to a 404 page
- silently increasing subscription prices after offering an implied free monitor, keyboard, and mouse
- Endorsing overtly wrong claims by influencers, such as rent to own, no commitment, latest hardware, etc.
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stating that they own any data on the PCs and can use it (sell it) if they wish.
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Having fake performance numbers on their website
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