Great Blue Heron

Yep, it’s just evil to their own staff. It seems every time I have to call some call centre these days, when I finally get to a human the conversation starts something like “I’ve just spent 40 fucking minutes trying to get to talk to a person and I’m really pissed off. I know that’s not your fault and I apologise in advance if I struggle to contain my frustrations while we talk. Now…”

I’m open to suggestions for what else I can do. I’m already not buying anything made in the US.

I get what you’re saying but, as someone observing from outside, stuff like this is all I can do to resist.