I don’t understand the folding phone thing. It feels like tech now is all about creating ridiculous features and tech companies trying to convince us that we want them while ignoring things that would actually be worthwhile like repairable phones, headphones jacks and minimal bloatware.

They cut thousands of jobs in the name of efficiency, then roll out an AI customer service bot to replace people in managing problems with their flashy new AI tool that is glitching out, more expensive and delivering worse results.

Surely nobody saw this coming right?